Centralize business knowledge
Bring website pages, PDFs, documents, spreadsheets and FAQs into one assistant-ready knowledge layer.
AI customer support, grounded in your business knowledge
Turn your business knowledge into instant customer answers.
Aeethera helps businesses create intelligent AI assistants trained on their own websites, documents, PDFs, FAQs, Google Drive files and Google Sheets—so customers can get useful, consistent answers around the clock.
Connect only the information you choose. Aeethera uses authorized Google Workspace data only when you explicitly connect it to your Knowledge Base.
24/7
Customer availability
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Website integration
Your data
Grounded responses
Aeethera AI Assistant
Online · AI-powered support
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Web
Knowledge
Files
Knowledge
Human
Escalation
Why Aeethera
Customer support should scale without losing context.
Repetitive questions, slow responses and scattered information create friction for customers and support teams. Aeethera turns approved business information into a searchable AI Knowledge Base that assistants can use in real time.
Answer with consistency
Give customers responses based on the information your business has actually provided.
Understand support activity
Use conversation and intent analytics to see how visitors interact with your assistant.
Escalate when needed
Move conversations toward human support when the assistant cannot safely resolve the request.
Platform capabilities
Everything you need to build a useful AI support assistant
From data ingestion to retrieval, deployment and escalation, Aeethera brings the core support workflow into one platform.
AI Knowledge Base
Train assistants using websites, PDFs, documents, spreadsheets and FAQs with structured chunking and retrieval.
Smart Escalation
Escalate conversations to human support when a request requires additional attention or verified assistance.
Website Crawling
Discover and process website content through sitemaps and page crawling to create searchable business knowledge.
Vector Retrieval
Use pgvector-powered semantic retrieval to find business information relevant to each customer question.
One-Line Integration
Add the Aeethera assistant to a website with a lightweight script tag and keep configuration centrally managed.
Conversation Analytics
Track sessions, messages and customer intents to understand how the assistant is being used.
How it works
From business data to customer-ready AI in three steps
Build the knowledge, let Aeethera process it, then deploy the assistant where customers need it.
1
Connect your information
Add websites, FAQs, PDFs, documents, spreadsheets and supported Google Workspace resources.
2
Aeethera processes it
Content is extracted, organized, chunked and embedded so relevant information can be retrieved efficiently.
3
Deploy your assistant
Add the generated widget to your website and let customers start asking questions using your business knowledge.
Google Workspace Integration
Keep business knowledge current with authorized Google data
Businesses can voluntarily connect supported Google Drive files and Google Sheets to their Aeethera Knowledge Base, allowing an assistant to use current authorized business information when answering customer questions.
Aeethera accesses Google Workspace data only after permission is granted. Users choose which supported resources to connect and can disconnect their Google account at any time.
Google Workspace is a third-party service. Aeethera is not affiliated with or endorsed by Google.
Connect Google Workspace
Connect a Google account from Aeethera settings and authorize the supported resources you want to use.
Use authorized files as knowledge
Add permitted Google Drive documents and Google Sheets to the Knowledge Base used by your selected assistant.
Keep connected information aligned
When supported connected resources change, Aeethera can update the corresponding Knowledge Base content.
Why access is requested
Google access lets a business connect its own authorized information so its assistant can answer from current business data.
You stay in control
- Choose when to connect.
- Choose which supported resources to use.
- Disconnect from Aeethera settings.
For more information about how Aeethera handles information and Google user data,
please review our
Privacy Policy
.
FAQ
Frequently asked questions
Clear answers about setup, knowledge sources and Google Workspace.
Ready when you are
Give customers faster access to the answers your business already has.
Build your Knowledge Base, configure your assistant and add AI-powered support to your website.
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